Privacy Statement
This Privacy Policy explains how Nolimit Way collects, uses and protects the personal information you provide when using our online casino services in the United Kingdom. We take privacy seriously and set out here what information we hold, why we use it and how you can exercise your rights.
Types of data we collect
We collect information that allows us to operate your account and provide services. This includes:
- Personal data - name, date of birth, contact details, address and identity documents supplied for verification.
- Technical data - IP address, device type, browser details, operating system and log information when you access our site or app.
- Transactional data - deposit and withdrawal history, payment method details, bet and game activity, bonuses claimed and account balance movements.
- User activity - session history, pages visited, search queries and customer support communications.
How we use your information
We use your data to operate your account, process payments, verify identity, prevent fraud and meet legal obligations. Other purposes include customer support, improving our services, complying with anti-money-laundering checks and detecting suspicious activity. Where required, we may use anonymised data for analytics and service development.
Data protection practices
We protect personal information using standard technical and organisational measures such as encryption, secure storage and access controls. We limit access to data to staff and service providers who need it to perform their duties. We retain personal information only for as long as necessary to fulfil the purposes described or as required by law.
Cookies and tracking technologies
We use cookies, pixel tags and similar technologies to make the site work, remember preferences and offer personalised content. Some cookies are essential for account security and payment processing. Other cookies enable analytics and marketing functions. You can manage cookie preferences through your browser or the cookie settings on our site.
Information sharing and third parties
We may share personal data with trusted third parties to provide services - for example payment processors, identity verification suppliers, fraud prevention agencies and software providers. We require these partners to protect your information and only use it for agreed purposes. We may also disclose data where required by law or to protect legal rights.
User rights
You have rights in relation to your personal information. These include the right to access the data we hold about you, request correction of inaccurate information, ask for deletion where permitted, and object to or restrict certain processing. We will consider each request in line with applicable data protection law.
Access, correction and deletion of data
To exercise your rights or to request access, correction or deletion, contact our support team at [email protected]. We will respond within a reasonable timeframe and may ask for proof of identity before fulfilling requests to protect your account and privacy.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be published on this page with the date of the update. Continued use of our services after publication indicates acceptance of the revised policy.